Overview

Last Updated: [14-06-2026]

Welcome to Kishoresons. We value your trust and strive to provide high-quality clothing and a seamless shopping experience. If you are not completely satisfied with your purchase, we are here to help. This Return & Refund Policy explains the conditions, process, and timelines applicable to returns, refunds, and related matters for purchases made through the Kishoresons website.

1. Eligibility for Returns

Customers may request a return within 7 days from the date of delivery of the product. To initiate a return, a return request must be submitted through our website, customer support email, or any other return mechanism provided by Kishoresons.

To be eligible for a return, the product must:

• Be unused, unwashed, and unworn.
• Be in its original condition.
• Have all original tags, labels, packaging, and accessories intact.
• Not show signs of damage, stains, alteration, or misuse.
• Be accompanied by proof of purchase or order details.

Kishoresons reserves the right to reject return requests that do not satisfy these conditions.

2. Non-Returnable Items

The following items may not be eligible for return unless received in a damaged, defective, or incorrect condition:

• Products purchased during special clearance or final sale events.
• Gift cards, vouchers, or store credits.
• Customized, personalized, or made-to-order products.
• Products marked as non-returnable on the product page.
• Items returned without original tags or packaging.

3. Return Request Process

To request a return:

1. Log in to your Kishoresons account or contact our customer support team.
2. https://kishoresons.store/request-return/
3. Submit a return request within 7 days of delivery.
4. Provide order details and the reason for return.
5. Upload supporting photographs if requested.
6. Await approval and return instructions.

Return requests submitted after the applicable return window may not be accepted.

4. Return Pickup and Shipping

Upon approval of a return request, Kishoresons may arrange a reverse pickup service depending on service availability at the customer’s location.

If reverse pickup is unavailable, customers may be requested to ship the product to the address provided by Kishoresons. In such cases, shipping reimbursement may be provided at the sole discretion of Kishoresons upon submission of valid proof of shipment.

Customers are requested to securely pack products to avoid damage during transit.

5. Product Inspection

All returned products undergo quality inspection after being received by Kishoresons.

The inspection process verifies:

• Product condition.
• Presence of original tags and packaging.
• Evidence of use, washing, alteration, or damage.
• Consistency with the return request submitted.

Approval of a return request does not automatically guarantee refund eligibility. Refunds are processed only after successful inspection.

6. Refund Policy

Once the returned product passes inspection, the refund process will be initiated.

Refunds may be issued through:

• Original payment method.
• Store credit.
• Wallet balance.
• Any other refund method deemed appropriate by Kishoresons.

Refund timelines may vary depending on the payment provider, banking institution, or payment gateway involved.

Typically, approved refunds are processed within 7–10 business days after successful quality verification.

7. Loyalty Points and Reward Points Adjustment

Kishoresons may offer reward points, loyalty points, cashback points, promotional credits, or similar benefits on eligible purchases.

If an order is returned and a refund is approved:

• Any reward points earned from the returned purchase shall be automatically deducted from the customer’s wallet or loyalty account.
• Promotional credits associated with the returned order may be revoked.
• Bonus points awarded through campaigns linked to the returned order may be adjusted or removed.
• If points earned from the returned order have already been used, Kishoresons reserves the right to deduct the corresponding value from the refund amount or from the customer’s wallet balance.

This adjustment ensures fair usage of the loyalty program and prevents misuse.

8. Damaged, Defective, or Incorrect Products

If you receive:

• A damaged product,
• A defective product,
• A product with manufacturing defects, or
• A wrong item,

please notify Kishoresons within 48 hours of delivery.

Customers may be required to provide photographs, videos, or additional information to facilitate verification.

Upon successful verification, Kishoresons may offer a replacement, exchange, store credit, or refund depending on product availability and the circumstances of the case.

9. Exchange Policy

Subject to availability, eligible products may be exchanged for:

• Different sizes,
• Different colors,
• Alternative variants.

Exchange requests must also be raised within 7 days of delivery

.To Exchange the product

• Place a return request through https://kishoresons.store/request-return/
• Place a new order for the same product according to your size and color
• We will initiate refund for the returned item following to our return policy.
• You ll get the new ordered item delievered.

If the requested replacement product is unavailable, Kishoresons may issue a refund or store credit at its discretion.

10. Cancellation and Refunds

Orders may be cancelled before shipment. If an order is cancelled before dispatch, a full refund will generally be processed.

Once an order has been shipped, cancellation may not be possible, and customers may need to follow the return process after delivery.

11. Refund Delays

Refund processing times may vary depending on:

• Banks,
• Credit card issuers,
• UPI providers,
• Payment gateways,
• Wallet providers.

If you do not receive your refund within the expected timeframe, please contact our customer support team with your order details.

12. Fraud Prevention

Kishoresons reserves the right to reject returns, exchanges, refunds, or loyalty benefits where there is evidence of:

• Excessive return activity,
• Abuse of promotional offers,
• Misrepresentation of product condition,
• Fraudulent transactions,
• Violation of our Terms and Conditions.

Appropriate action may be taken to protect the interests of the company and genuine customers.

13. Limitation of Liability

Nothing in this policy shall limit any consumer rights available under applicable Indian laws, including the Consumer Protection Act, 2019, where applicable.

Kishoresons shall not be responsible for delays caused by circumstances beyond its reasonable control, including natural disasters, transportation disruptions, technical failures, or government restrictions.

14. Policy Updates

Kishoresons reserves the right to modify, update, or amend this Return & Refund Policy at any time without prior notice. Updated versions will be published on our website and become effective immediately upon posting.

Customers are encouraged to review this policy periodically to stay informed of any changes.

15. Contact Us

For any questions regarding returns, refunds, exchanges, or order-related concerns, please contact our customer support team through the contact information provided on the Kishoresons website.

We appreciate your trust in Kishoresons and remain committed to providing quality products, fair policies, and excellent customer service.

NEED HELP

EMAIL US : support@kishoresons.store