Overview
Last Updated: [14-06-2026]
Introduction
Welcome to Kishoresons. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how Kishoresons collects, uses, stores, processes, and protects information obtained through our website, mobile platforms, customer support channels, and related services.
By accessing or using the Kishoresons website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.
This Privacy Policy is intended to comply with applicable laws of India, including the Information Technology Act, 2000, applicable Information Technology Rules, the Digital Personal Data Protection Act, 2023 (DPDP Act), and other applicable legal requirements.
Information We Collect
To provide our products and services efficiently, we may collect various categories of information from customers and website visitors.
Personal Information
Personal information may include:
- Full name
- Mobile number
- Email address
- Shipping address
- Billing address
- Date of birth (if voluntarily provided)
- Account credentials
- Customer support communications
Order Information
When you place an order, we may collect:
- Product details
- Order history
- Transaction information
- Payment references
- Delivery preferences
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Cookies and tracking data
Loyalty and Rewards Information
If you participate in our rewards program, we may collect:
- Reward points balance
- Wallet transactions
- Promotional credits
- Redemption history
How We Collect Information
We collect information through:
- Account registration
- Order placement
- Newsletter subscriptions
- Customer support requests
- Product reviews
- Surveys and promotional campaigns
- Website interactions
- Cookies and analytics tools
We may also receive information from logistics providers, payment partners, and other authorized service providers necessary for fulfilling customer orders.
Purpose of Information Collection
We collect personal information for legitimate business purposes, including:
Order Processing
To:
- Process purchases
- Confirm orders
- Arrange shipping and delivery
- Process returns and refunds
- Provide invoices and order updates
Customer Service
To:
- Respond to inquiries
- Resolve complaints
- Provide assistance
- Improve customer experience
Account Management
To:
- Create and maintain user accounts
- Authenticate users
- Manage loyalty programs
- Maintain wallet balances and rewards
Marketing and Communication
With your consent where required, we may:
- Send promotional emails
- Provide special offers
- Notify customers of sales and launches
- Share newsletters and updates
Customers may opt out of marketing communications at any time.
Security and Fraud Prevention
To:
- Detect suspicious activities
- Prevent fraud
- Secure transactions
- Protect customers and the business
Legal Compliance
To comply with:
- Legal obligations
- Government requests
- Court orders
- Regulatory requirements
Lawful Basis for Processing
Kishoresons processes personal information based on one or more of the following grounds:
- Customer consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Fraud prevention and security requirements
Where consent is required under applicable law, customers will be provided with appropriate choices and controls.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and user experience.
Cookies help us:
- Remember customer preferences
- Maintain login sessions
- Analyze website traffic
- Improve website performance
- Personalize content and recommendations
Customers can control cookies through browser settings. However, disabling cookies may affect certain website features.
Sharing of Information
Kishoresons does not sell personal information to third parties.
We may share information with trusted third parties only when necessary for business operations, including:
Delivery Partners
To facilitate shipping and delivery of orders.
Payment Service Providers
To process secure payments and refunds.
Technology Service Providers
For:
- Website hosting
- Cloud storage
- Analytics
- Security monitoring
Customer Support Providers
To assist in resolving customer queries and support requests.
Legal and Regulatory Authorities
Where disclosure is required by law or government authorities.
All such disclosures are made only to the extent reasonably necessary for the intended purpose.
Data Security
Kishoresons takes reasonable technical and organizational measures to protect customer information against:
- Unauthorized access
- Loss
- Theft
- Misuse
- Alteration
- Disclosure
Security measures may include:
- Secure servers
- Encryption technologies
- Access controls
- Firewall protections
- Payment security protocols
While we strive to protect personal information, no method of internet transmission or electronic storage can guarantee absolute security.
Payment Information
Kishoresons does not directly store complete credit card, debit card, or banking credentials on its servers unless specifically permitted and secured in accordance with applicable legal requirements.
Payments are generally processed through authorized payment gateway providers that maintain their own privacy and security standards.
Customers are encouraged to review the privacy policies of payment service providers used during transactions.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill business purposes
- Complete transactions
- Resolve disputes
- Comply with legal obligations
- Maintain financial and tax records
When information is no longer required, it may be securely deleted, anonymized, or archived in accordance with applicable laws.
Customer Rights
Subject to applicable law, customers may have rights regarding their personal information, including:
Right to Access
Customers may request details of personal information held by Kishoresons.
Right to Correction
Customers may request correction of inaccurate or incomplete information.
Right to Update
Customers may update profile information through their account settings where available.
Right to Erasure
Customers may request deletion of personal information subject to legal and operational requirements.
Right to Grievance Redressal
Customers may contact our grievance officer or support team regarding privacy concerns.
Requests may be subject to identity verification before action is taken.
Children’s Privacy
The Kishoresons website is intended for individuals who are legally capable of entering into binding agreements under applicable law.
We do not knowingly collect personal information from children without appropriate authorization where required by law.
If we become aware that information has been collected improperly, we will take reasonable steps to remove it.
Third-Party Links
Our website may contain links to external websites, social media platforms, or third-party services.
Kishoresons is not responsible for:
- Privacy practices
- Security practices
- Content
- Policies
of third-party websites.
Customers should review the privacy policies of any third-party websites they visit.
Promotional Communications
Customers may receive promotional communications regarding:
- New arrivals
- Product launches
- Discounts
- Sales campaigns
- Loyalty rewards
Customers may unsubscribe from marketing communications at any time by using the unsubscribe option or contacting customer support.
Transactional communications related to orders, returns, refunds, and account security may still be sent as necessary.
Grievance Officer
In accordance with applicable Indian laws, customers may contact our designated Grievance Officer regarding privacy-related concerns.
Grievance Officer Details
Name: Aryan
Email: aryan@kishoresons.store
We aim to acknowledge and address complaints within a reasonable timeframe as required by applicable law.
Changes to This Privacy Policy
Kishoresons reserves the right to update, modify, or revise this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of the website after such updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on the Kishoresons website.
We appreciate your trust and remain committed to protecting your privacy while providing a safe, secure, and enjoyable shopping experience.